Terms of Service

1. Service Description

LocalRank Flow provides AI-powered workflow automation for local SEO management, including:

• Google Business Profile optimization and monitoring
• Multi-platform review management and AI-assisted responses
• Citation consistency monitoring and management
• AI-powered task prioritization and workflow guidance
• Local search performance analytics and reporting

2. Account Registration and Eligibility

To use our service, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Have the authority to bind your business to these terms
• Comply with all applicable laws and regulations

3. Subscription Terms and Billing

Billing Cycles

Subscriptions are billed monthly or annually in advance. Your billing cycle begins on the date you first subscribe to a paid plan.

Free Trial

We offer a 14-day free trial for new customers. No payment information is required to start your trial. At the end of the trial period, you will be charged for your selected plan unless you cancel.

Payment and Fees

• All fees are non-refundable except as expressly stated
• Prices may change with 30 days' notice to existing customers
• Failed payments may result in service suspension
• You are responsible for all applicable taxes

Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. We offer a 14-day money-back guarantee for first-time subscribers who are not satisfied with our service.

4. Acceptable Use Policy

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use automated tools to access the service without permission
• Reverse engineer or attempt to extract source code
• Resell or redistribute the service without authorization

5. Intellectual Property Rights

Our Rights

LocalRank Flow and its licensors own all rights, title, and interest in the service, including all intellectual property rights. This includes our software, algorithms, AI models, and documentation.

Your Rights

You retain ownership of your business data and content. By using our service, you grant us a limited license to process your data to provide the service and improve our AI models.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our service in accordance with these terms during your subscription period.

6. Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our service, you consent to our data practices as described in our Privacy Policy.

Data Security

We implement reasonable security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Service Availability and Support

Uptime and Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may perform scheduled maintenance with advance notice when possible.

Support

Support is provided via email and our help center. Response times vary by subscription plan. We do not provide phone support for all plans.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount you paid in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We do not warrant that the service will meet your specific requirements
• We are not responsible for third-party integrations or data accuracy

9. Indemnification

You agree to indemnify and hold harmless LocalRank Flow from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the service will cease
• We will delete your data within 90 days unless legally required to retain it
• You remain liable for any outstanding fees
• Provisions that should survive termination will remain in effect

11. Governing Law and Disputes

These terms are governed by the laws of California, USA. Any disputes will be resolved through binding arbitration in San Francisco, California, except for claims that may be brought in small claims court.

12. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through the service. Continued use after changes constitutes acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, please contact us: