Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Business information (name, address, phone number)
• Payment and billing information
• Account credentials and preferences
• Communications with our support team

Business Data

When you connect your business accounts, we collect:

• Google Business Profile information and analytics
• Review data from connected platforms
• Citation and directory listing information
• Local search performance metrics

Usage Information

We automatically collect information about how you use our service, including:

• Log data (IP address, browser type, pages visited)
• Device information and operating system
• Feature usage and interaction patterns
• Performance and error data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send billing information
• Generate AI-powered insights and recommendations
• Monitor and analyze service performance
• Communicate with you about your account and our services
• Provide customer support and respond to inquiries
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• SOC 2 Type II compliance

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Business data is typically retained for the duration of your subscription plus 90 days for backup purposes. You may request deletion of your data at any time.

4. Third-Party Services

We work with trusted third-party service providers to deliver our services:

• Google APIs: For Google Business Profile integration and data sync
• Stripe: For payment processing and billing
• AWS: For cloud hosting and data storage
• Intercom: For customer support and communication
• Google Analytics: For website analytics and performance monitoring

These providers are contractually required to protect your data and use it only for the specific services they provide to us.

5. Your Rights and Choices

Access and Control

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict certain data processing activities

Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our service. We use cookies for authentication, preferences, analytics, and performance optimization.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions where applicable.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: