Cookie Policy

Last updated: January 15, 2024

About This Policy

This Cookie Policy explains how LocalRank Flow uses cookies and similar technologies when you visit our website and use our services.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

How We Use Cookies

We use cookies for several purposes:

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

  • Authentication cookies to keep you logged in
  • Security cookies to protect against fraud and abuse
  • Session cookies to maintain your preferences during your visit
  • Load balancing cookies to ensure optimal performance

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics cookies to track website usage and performance
  • Heatmap cookies to understand user behavior and improve user experience
  • A/B testing cookies to optimize our website features

Functional Cookies

These cookies enhance your experience by remembering your preferences:

  • Language and region preferences
  • Theme and display preferences
  • Form data to prevent loss of information
  • Chat widget preferences for customer support

Marketing Cookies

These cookies are used to deliver relevant advertisements:

  • Tracking cookies for retargeting campaigns
  • Social media cookies for sharing and engagement
  • Conversion tracking cookies to measure campaign effectiveness

Third-Party Cookies

We also use third-party services that may set their own cookies:

Third-Party Services:

  • Google Analytics: Website analytics and performance tracking
  • Intercom: Customer support chat functionality
  • Stripe: Payment processing and fraud prevention
  • HubSpot: Marketing automation and lead tracking
  • Hotjar: User behavior analysis and heatmaps

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to expire when you close your browser

Our Cookie Preferences

When you first visit our website, you'll see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer.

Opt-Out Links

You can opt out of specific tracking services:

Cookie Retention

Different cookies have different retention periods:

Retention Periods:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: 30 days or until you log out
  • Preference Cookies: 1 year
  • Analytics Cookies: 2 years
  • Marketing Cookies: 90 days to 2 years

Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some features may not work properly
  • You may see less relevant content and advertisements

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies, please contact us:

Email: privacy@localrankflow.com

Address: LocalRank Flow, Inc.
123 Market Street, Suite 456
San Francisco, CA 94105